Ongoing training for all our staff ensures you will receive the highest level of dental care at our surgery.
Birchfield Dental Care regards commitment to training and postgraduate education an integral part of the service provided to our patients.
We therefore have ongoing training for all our staff which is regulated by the General Dental Council (GDC) in order that all our personnel are kept informed of the most up to date information available and that the services we provide are of the highest standard.
To do so we are regularly inspected to check we meet the highest of standards in areas such as decontamination and infection control procedures, staff training and the use of the latest materials, knowledge and techniques.
We welcome feedback from patients; please contact us with your views, either in person, by post or by email using the practice contact details on the website.
We hope that you are happy with the service we provide; however, if you have a complaint please contact our receptionist or ask to speak with our Operations Manager – James Macdonald, who will inform you of our complaints procedure and treat any feedback in the strictest confidence.
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